Privacy Policy

🏢 1. Who We Are

Oceana Homes Limited is a residential property developer based in Auckland, New Zealand. We operate the website oceanahomes.co.nz and develop new build residential properties across the Auckland region.

📋 2. Information We Collect

We collect information you provide directly to us and information gathered automatically when you use our website.

Information you provide

• Name, email address, and phone number submitted through our enquiry or contact forms
• Project interests and purchase preferences you share with our sales team
• Newsletter subscription email addresses
• Correspondence you send us via email or social media

Information collected automatically

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Approximate location (country/city level) derived from IP address
• Interaction data such as clicks and form submissions via analytics tools

⚙️ 3. How We Use Your Information

We use the information we collect only for legitimate purposes related to our business:

We will never use your information for purposes incompatible with those stated above without obtaining your prior consent.

🍪 4. Cookies

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your experience.

Types of cookies we use

• Essential cookies — required for the website to function correctly (e.g. form submission security)
• Analytics cookies — help us understand page performance and visitor behaviour (e.g. Google Analytics, anonymised)
• Marketing cookies — used to track visits from social media platforms (e.g. Facebook Pixel), if applicable

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some website functionality. Continuing to use our website without changing your cookie settings implies acceptance of our cookie use.

🤝 5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• Service providers — trusted third parties who assist us in operating our website and business (e.g. email platforms, analytics providers), under strict confidentiality obligations
• Professional advisers — lawyers, accountants, or mortgage brokers involved in a property transaction you have engaged in with us
• Legal requirements — if required by law, regulation, or court order
• Business transfers — in the event of a merger, acquisition, or sale of business assets, subject to appropriate privacy protections

All property purchases are transacted in New Zealand Dollars (NZD) regardless of any currency variations displayed.

🗂️ 6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by New Zealand law:

• Enquiry and contact form submissions — up to 3 years after last contact
• Transaction and property purchase records — 7 years (as required by the Companies Act and tax legislation)
• Newsletter subscription data — until you unsubscribe
• Website analytics data — 26 months (anonymised)

When information is no longer required, we securely delete or anonymise it.

✅ 7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete personal information
• Deletion — request deletion of your personal information, subject to our legal obligations
• Withdraw consent — unsubscribe from marketing communications at any time using the unsubscribe link in any email or by contacting us directly
• Complain — lodge a complaint with the Office of the Privacy Commissioner if you believe we have breached the Privacy Act

To exercise any of these rights, contact us at sales@oceanahomes.co.nz. We will respond within 20 working days as required by the Privacy Act.

🔗 8. External Links

Our website may contain links to external websites — including social media platforms, government portals, and third-party services. These links are provided for your convenience and information only. Oceana Homes is not responsible for the privacy practices or content of any external websites. We encourage you to review the privacy policies of any third-party sites you visit.

🔒 9. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, disclosure, or modification. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

However, no method of internet transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the security of any account credentials you hold with us and must notify us immediately of any suspected unauthorised access.

Oceana Homes disclaims liability for any damages arising from viruses or malicious code that may affect your device as a result of using our website or downloading content from it.

📄 10. Terms of Use

By accessing and using the Oceana Homes website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must not access or use this website.

Intellectual Property

All content on this website — including text, images, logos, designs, and software — is owned by Oceana Homes Limited. You may not reproduce, distribute, modify, or use any content without prior written permission from us.

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials. You may not share your account with others. You agree to notify us immediately of any suspected unauthorised access to your account and to log out at the end of each session. Oceana Homes accepts no liability for losses arising from failure to maintain account security.

Reliance on Information

Information on this website is provided for general information purposes only. Oceana Homes does not warrant the accuracy, completeness, or usefulness of any information presented and disclaims all liability arising from reliance on it. Property details, pricing, and availability are subject to change without notice.

Website Updates

We may update our website content at any time. Any content on this website may be out of date at any given time, and we are under no obligation to update it. We reserve the right to modify, suspend, or discontinue any aspect of the website without notice.

Linking Policy

You may link to this website provided the link is fair, legal, and does not damage or misrepresent Oceana Homes' reputation. Links must not imply any association, approval, or endorsement by us without our express written agreement. We reserve the right to withdraw linking permission at any time.

Geographic Restrictions

Oceana Homes is based in New Zealand and our website is intended for audiences within New Zealand. We make no claim that our website or its content is appropriate, available, or legally permissible in jurisdictions outside New Zealand. Those who access this website from other countries do so at their own risk and are responsible for compliance with local laws.

Disclaimers

We do not guarantee that this website will be error-free, uninterrupted, or free from viruses or other harmful components. Oceana Homes is not liable for any damage to your device or data arising from your use of this website, including from viruses, malicious code, or distributed denial-of-service attacks.

Limitation of Liability

To the fullest extent permitted by New Zealand law, Oceana Homes limits its liability for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use this website, regardless of the legal theory on which the claim is based.

Indemnification

You agree to defend, indemnify, and hold harmless Oceana Homes Limited, its directors, employees, and agents from and against any claims, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of your violation of these Terms of Use or your use of this website.

Governing Law & Jurisdiction

These terms are governed by the laws of New Zealand. Any disputes arising in connection with this website or these terms shall be subject to the exclusive jurisdiction of the New Zealand courts. Any claim or cause of action must be commenced within one year after it arises.

Waiver and Severability

No failure to enforce any provision of these terms shall constitute a waiver of our right to enforce that provision in the future. If any provision is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any applicable Property Agreement, constitute the entire agreement between you and Oceana Homes with respect to this website and supersede all prior or contemporaneous understandings, agreements, or representations.

📝 11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

📬 12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact us: